Question 1

Who can apply through Global British Passports?

Accepted Answer

We assist British citizens and eligible applicants living outside the UK — including adults, children, and those applying for the first time or replacing a lost or expired passport.

Question 2

How do I apply for a British passport through you?

Accepted Answer

Start by filling out our secure online application form. We’ll guide you from there and let you know what documents and photo are required.

Question 3

What documents do I need to submit?

Accepted Answer

It depends on your application type. We’ll give you a personalised checklist, but common documents include your previous passport, birth certificate, proof of address, and photo ID.

Question 4

Do I need to send original documents?

Accepted Answer

Yes. Some documents must be submitted in original form to HMPO (such as expired passports, certificates, or naturalisation papers). We’ll explain exactly what is needed.

Question 5

Can I apply for my child through your service?

Accepted Answer

Absolutely. We help with child passport applications and ensure all supporting documents and parental details are correct.

Question 6

Can I take my passport photo at home?

Accepted Answer

Yes — and we’ll help you get it right. We provide clear instructions and check your photo to make sure it meets UK passport standards.

Question 7

What if my photo doesn’t meet the standards?

Accepted Answer

We’ll let you know right away and help you resubmit a correct version. All photo checks are included in our service.

Question 8

What’s included in your price?

Accepted Answer

Our fixed pricing includes the HMPO government fee, courier delivery, full document checking, passport photo compliance check, and personalised support.

Question 9

Are there any hidden fees?

Accepted Answer

No. The price we list includes everything required for a successful application. If your situation requires extra services, we’ll let you know upfront.

Question 10

How do I pay?

Accepted Answer

We accept secure online payment by credit or debit card.

Question 11

How long does it take to get a UK passport abroad?

Accepted Answer

Renewals typically take around 4–7 weeks, and first-time applications take 8–12 weeks or more depending on verification and document processing.

Question 12

Where will my new passport come from?

Accepted Answer

Your new passport is printed and issued by HM Passport Office in the UK and couriered directly to your international address.

Question 13

Will I receive tracking information?

Accepted Answer

Yes. You’ll be sent tracking details once HMPO dispatches your new passport.

Question 14

Can I apply for a passport through my local embassy/consulate?

Accepted Answer

No — all British passports are now issued exclusively by His Majesty’s Passport Office (HMPO) in the UK.

Question 15

Where do you currently help people apply from?

Accepted Answer

We currently help British citizens applying from Australia, New Zealand, South Africa, United States, Canada, and Asia-Pacific.

Question 16

Can I speak to someone?

Accepted Answer

Yes. You’ll deal directly with a consultant via email or a scheduled call — not a call centre or chatbot.

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